Understanding User Problems Through Empathy-Test
Sometime ago while working on a POS (Point of Sale) solution, my team and I had to put ourselves in the shoes of the intended users of the product. We immersed ourselves into their processes and routines from day to day sales, stock taking, cash handling and back lashings they receive from customers.
Understanding User Problems Through Empathy
Sometime ago while working on a POS (Point of Sale) solution, my team and I had to put ourselves in the shoes of the intended users of the product. We immersed ourselves into their processes and routines from day to day sales, stock taking, cash handling and back lashings they receive from customers.